How the rapidly growing Danish hotel chain gained full control of more than 1,500 contracts

“Comwell is known for taking new paths, and we aim to remain a leader in the hotel sector,” says Head of Legal & Compliance, Julie Marie Baggesen.

“That is why we created a dedicated Legal & Compliance team. Our goal is to think strategically and ensure professional, scalable contract handling so we can focus on business development and give guests and employees peace of mind.”

Before Complete Control it was hard to know the exact number of contracts. Without a shared system it was easy to lose track—especially during staff changes or when a key deadline approached:

“Contracts used to sit on a shared server, in binders, or locally at each hotel. There was no standard procedure, and that could cost us through overlaps or missed termination dates,” Legal Advisor & Contract Manager Kinga Gawron explains.

Gawron led the roll‑out of House of Control’s software:

“I wrote my master’s thesis on contract management with Comwell and saw we needed a more data‑driven overview of our contracts. House of Control provided the digital toolbox we were looking for—ease of use, close dialogue, and a real understanding of our needs.”

Comwell now manages about 1,500 contracts in Complete Control, 720 of them supplier agreements.

“Complete Control now shows us exactly when contracts must be renegotiated, renewed, or terminated. It links the individual hotels with central management, making it easier to keep a consistent, efficient standard,” Gawrons says, adding that:

“The platform is very user‑friendly, and everything is in one place. That was decisive for choosing House of Control. The search tool, the inbox‑forwarding function, and the option to export data to Excel make the work much smoother.”